Bill Sample / December 8, 2018 / Daphne Pope
One simple idea is to bring in lab samples that you collect at home. Is your pet having a urinary problem? Try to collect a urine sample at home and then bring it in at appointment time. Your vet will have instructions on how to do this depending on whether you have a dog or cat. Its not that hard. Veterinarians love clients who bring in urine samples from their pet because it means less work for them! If urine must be collected by veterinary staff theres a chance youll have to pay for it especially if your pet wont "give it up" on his own and they have to obtain a sample using either a syringe or catheter. The price that you pay for groceries has skyrocketed lately. The cost of bread and milk has steadily been climbing over the last couple of years.
Net collection rate is defined as a ratio of Total Collections and Total Charges less Adjustments. Gross collection rate is defined as a ratio of Total Collections to Total Charges only.) According to Medical Group Management Association (MGMA) 1998 Cost Survey adjusted fee-for-service collections (net collections) for family practices in 1997 averaged 98.65 percent. A declining net collection ratio may be symptomatic of increased contractual write-offs or insufficient number of denial appeals. This metric is especially useful in the absence of modern computer technology when comparison of every payment to allowed amount is impossible or when appeal process of denials is too expensive. Otherwise the use of charges in defining gross and net collection metrics precludes them from productive discovery of process improvement opportunities.
Followup may take the form of a phone call to payer to discover a lost claim or to receive interpretation of denial message correction of earlier submitted data resubmission of the original claim consultation with the provider and medical notes or denial appeal. Both FPP and Denial rates are very important metrics often used for billing process improvement. The upside of FPP/Denial metric is that it is charge-invariant but its downside is that it hides the differences between process imperfections on the claim submission and claim payment sides. To identify patterns of problem CPT codes or payers FPP/Denial metric needs to be computed and compared across all pairs of payer-CPT code which is a standard feature for modern billing technologies.