Bill Sample / December 7, 2018 / Wendy Gamble
Billing performance measurement is an integral part of medical practice billing process and a prerequisite to effective practice management. Systematic measurement becomes mission-critical with growth of billing complexity or outsourcing of the billing function. Traditional billing metrics are limited in scope and focus on claim submission process ignoring process imperfections on the insurance (payer) side. Modern computer technologies allow both productive measurement and effective action by the disciplined billing office to improve claim submission and payment processes. Using appropriate metrics helps improve policies and procedures shorten revenue cycle reduce patient complaints improve financial performance and compliance increase cash flow reduce bad debt identify areas of potential growth improve employee morale increase productivity and reduce costs.
One simple idea is to bring in lab samples that you collect at home. Is your pet having a urinary problem? Try to collect a urine sample at home and then bring it in at appointment time. Your vet will have instructions on how to do this depending on whether you have a dog or cat. Its not that hard. Veterinarians love clients who bring in urine samples from their pet because it means less work for them! If urine must be collected by veterinary staff theres a chance youll have to pay for it especially if your pet wont "give it up" on his own and they have to obtain a sample using either a syringe or catheter. The price that you pay for groceries has skyrocketed lately. The cost of bread and milk has steadily been climbing over the last couple of years.
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